FAQ

What browsers does NLP Eternal support?
While many of our subscribers use browsers such as Safari and Firefox without any issues, we do sometimes see oddities when using these browsers especially ...
Wed, 19 Jun, 2019 at 11:10 AM
Can I use a TV based browser to view NLP Eternal content?
It is possible to use a TV browser to watch videos, but there can be potential playback issues.  For this reason, we do not recommend or guarantee that vide...
Sun, 16 Jun, 2019 at 6:18 PM
I am having issues with playback. (Skipping, loading, freezing, buffering issues)
First, please check the gear icon on the lower right side of the player.  This will have a setting to change the quality which can be automatically lower if...
Thu, 25 Jul, 2019 at 2:41 PM
Is there an iOS or Android App?
Our app is currently in development and approval processes, expected to be released this year.  For now, please use the mobile website by accessing NLPEtern...
Sun, 16 Jun, 2019 at 6:24 PM
Am I allowed to save, capture or record videos for offline use?
We do not allow any unauthorized third party viewing or capturing of our streamed content.  Once the iOS and Android apps release, there are plans for them ...
Sun, 16 Jun, 2019 at 6:26 PM
How do I update my billing information or change my membership plan?
In order to change your billing information, upgrade, downgrade, or cancel your membership plan first log in to your account, then: Click the 'Das...
Wed, 19 Jun, 2019 at 11:09 AM
I don't see my favorite video, audio recording, or other content - will it be added soon?
We will always be adding more content to NLP Eternal as we have access to a vast back catalog.  Before it gets added to our programming, it gets a run throu...
Wed, 19 Jun, 2019 at 11:09 AM
Some content I view looks or sounds degraded, is there something wrong with my browser or connection?
While we do our best to remaster some of the older content, keep in mind that much of it has been converted from cassette tapes, VHS, older film, CD's,...
Sun, 7 Jul, 2019 at 11:10 AM
Where can I find digital books?
We are currently referring subscribers to check out New Thinking Publications for related books and other print-to-digital materials. You can find them at h...
Thu, 31 Oct, 2019 at 2:01 PM